Click here to fill out the refund request form, Physical forms are also available at both facilities. We cannot process your refund until this form is submitted.
The Neighborhood Guild has a drop box that is available 24/7, the drop box is to the right of the staircase at the main entrance of the building.
If you are mailing your request form please mail it to 325 Columbia Street, Peace Dale, RI. 02879. We will honor the date that the envelope is postmarked as the date received.
REFUND POLICY
One day classes:
- No refunds will be issued less than 2 full business days prior to the class.
Multi day or week classes:
-
Withdrawal from program 3 full business days before the first class (excluding weekends and holidays) receives a full refund less a $10 processing fee.
-
Withdrawal from program less 3 full business days before or after the first class, receives an 80% refund less a $10 processing fee. If withdrawal is after the second class, no refund will be issued.
Camps:
- If program withdrawal is 5 full business days before the first class a full refund less a $10 processing fee. If program withdrawal is less than 5 full business day before the start of camp, a 50% refund less a $10 processing fee.
- No refunds will be processed once the camp begins unless extenuating circumstances occur, and a medical note can be provided.
Medical:
- A Doctor's Note must be submitted to the front desk at the Neighborhood Guild or SK Rec Center within 1 week of the program ending for a full refund less a $10 processing fee. This requirement may be waived in part or completely at the discretion of the Leisure Services Director.